Polite and quick service. Made my life a little easier today. Thanks!
I've had a mailbox at that store for over six years Carol Walt, and Vaughn are always incredibly helpful. I am a disabled vet. If I could not carry package to the car they would carry it for me I find them to be very honest and trustworthy on sending packages they have checked and found lost packages and missing packages for me that I could not locate
Good store, good customer service
RUDEST MANAGER EVER! Avoid this store. When I called to find out why I was charged a "shipping service" Carol told me that it was to put tape on the box. When I acted surprised that I was charged for 1 piece of tape she told me that her tape "is not free" and that she was the manager and to deal with it. When I said that her customer service was very poor and that I wanted to speak to a manager, she said "oh well" and that "she was the manager" so there was no one else that I could speak to. I will never be shipping anything at this store again. What horrible customer service. Not the way to gain business in a small town.
All the associates at the Sevierville, Tn. location are friendly and very helpful, always willing to go beyond when extending their customer relations. Carol, Walt and Vaughn really care about their customers.
The Ups Store is a US Finance company based in Sevierville, Tennessee. The Ups Store is located at 236 E Main St, Sevierville, TN 37862, USA.
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