Hateful, rude, unprofessional and potentially dangerous staff! My mother was taken to the ER after experiencing a seizure. They wanted to keep her overnight for observation. My mother was completely ignored by the staff. She even sat in a bed of her own urine even after her nurse was notified. Not happy with the conditions, we asked to speak with the doctor. They said they'd get him. I mentioned to the nurse that my mother had wet the bed, as well. She was disgusted and angry by this. We went back to my mother's ER room, with the nurse following. She stomped in, closed the door, and asked what our problem was. She was exceptionally confrontational and aggressive, stating that she was unaware of the wet bed over and over despite us telling her earlier. We decided that this was not a safe environment for my mother, and asked for an AMA to sign so she could leave. This was a decision made under duress as the nurse had demonstrated that she was incapable of my mother's most basic needs, and she was so hateful and angry that we feared she'd be abusive. We left and never looked back. We will likely not stay in Pigeon Forge in the future for fear of being forced to use this hospital. It was the worse experience any of us had had with a medical center. If you do go, please do not leave loved ones alone! The staff cannot be trusted!
I have had a few bad experiences at this hospital, but my recent experience was very positive. My nurse, Jessica was very attentive and super nice. Dr. Morgan McClain was very understanding and seemed genuinely concerned. I felt safe and comfortable that I was in good hands. I would recommend this location to others with an emergency.
We were on vacation & my husband was sick really bad, so when we got to pigeon forge we went to the hospital and it was early about 7-7:30 on Tuesday December 11th and we had Mrs. Iris as our nurse and she was absolutely WONDERFUL, made sure we had everything. Keep coming in & checking on him & was multitasking whereas I seen a lot of other nurses standing around talking, she got her job done and I wanted to thank her so much!! Also, the doctor who had a student follower was great and the triage man he was a younger man who came out and helped us and literally got us back so fast, I can't remember either of their names but they were both very kind as well! Again, thank you Mrs. Iris, you deserve achievements & acknowledge for all the hard work you do!!
I’ve not been to this Building. I had two of my children at the other building. I was really impressed with both places. They have a huge place now and it is gorgeous. I’m sure the staff is still wonderful. Stop by and talk with them. See what they have to offer. God bless you all.
The entire staff of the ER was wonderful. My son broke his wrist at an out of town soccer tournament. He was immediately taken back through admittance and we barely had to wait for the stay. We found it was broken and they quickly had a splint on. The ER nurse even tool the time to teach my son to swallow a pill - something he had never been able to do. Everyone was extremely friendly and professional. Most important I felt he received a high quality of care. Thanks to all the staff that helped us today. Bless you.
Leconte Medical Center is a US Hospital based in Sevierville, Tennessee. Leconte Medical Center is located at 742 Middle Creek Rd, Sevierville, TN 37862, USA.
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